Email Product Agent support
Include the account email, app version, affected item or store, and what you expected to happen. Never email passwords, purchase tokens, API keys, or store secrets.
Support
Get the question to the right place.
Use one monitored support address for product, billing, account, privacy, security, and commercial enquiries.
support@productagent.app
Common routes
Start with the relevant context.
Account and sign-in
Include the sign-in method and exact error. Account deletion requests have a dedicated process.
Account deletion stepsBilling and credits
Include the Google Play order ID if available, but never send a purchase token or payment-card details.
Refunds and billingProcessing and delivery
Include the item identifier, destination, approximate time, and whether processing or delivery reached a visible error.
Email workflow supportPrivacy
Request access, correction, deletion, or raise a privacy concern using the account email where possible.
Privacy PolicySecurity
Report suspected compromise or vulnerability details without placing active secrets in the message.
Report a security concernEnterprise
Describe team size, monthly volume, target stores, governance needs, and desired rollout timing.
Start an enterprise enquiry